Save Money on Car Repair

2010-02-01T13:19:00.000-08:00

Automotive technicians are often compared to doctors. This comparison undoubtedly makes some techs smile and others grimace. But in the end, the two professions have a lot in common. It may surprise consumers to find that by choosing these professionals wisely, they can get better care at a better price.

When it comes to choosing a repair shop, many experts praise the virtues of the clean facility, a wall covered with ASE certificates or a coffee pot and some tasty snacks. While these items are important, these four vital questions tell most of the story:

Will the service advisor or tech take time to listen to your description of the car’s problem?
Can they explain things to you in laymen’s terms?
If necessary, will they test-drive the car with you?
Do they have the knowledge and equipment to diagnose and repair it the first time?

Back to the doctor/technician comparison. Some doctor’s are great diagnosticians. They can pin point a malady when their peers are coming up with empty charts. What’s the difference between that doctor and the people wearing white coats? Possibly his/her knowledge and perhaps equipment, but probably it’s listening skills that sets the really great docs apart from the good ones.

When choosing a professional, the variety that looks after your car or the variety that looks after your body, ask them the four-questions. In effect, audition them. See how the doctor takes care of your flu and how the tech deals with an oil change before visiting with something more serious.

Watch how they handle their time and be aware of how much time is allotted to you. Are they tuned into your problems and asking relevant questions? Are they providing an objective opinion based on information they’ve gathered during your discussion? Can they explain the problem and solution to you in laymen’s terms?

The bottom line is this, time is money. The less time these people are willing to spend with you often multiplies the amount of time needed on the back end. In the case of both the doctor and tech, the extra time spent having to fix you or your car a second or third time not only is expensive, it can be detrimental to the car or patient’s condition.

Here at Automotive Magic we only hire the best technicians and service advisors with the ability to handle any situation you have with your vehicle. That’s the reason we have built the reputation of being the most knowledgeable shop in the area. See more information at www.automotivemagic.com.

New Jersey Winter Weather Auto Tips

2010-01-22T16:20:00.000-08:00

As the winter is upon us, there are some tips that can help you prepare for the changes in the weather that can surprise any of us. Taking some basic actions to be prepared will make it easier for you to be ready for whatever Mother Nature throws at us.

When using your heating system, there are some tips to help keep you warm and your windows clear. When using your defroster, make sure you are using the fresh air from the outside of the car. Have you ever seen someone driving down the road and all the windows are fogged up? The reason is the car is using the inside air in the car and the system can't get rid of the moisture in the air. And that's why the windows fog up. Also, using the air conditioning in this mode helps too since one of the things the A/C system does is remove the moisture from the air and with the heat on you will keep the inside of the car warm. In fact some of the newer cars automatically turn on the A/C and use fresh air in defrost mode. If you don't know about your vehicle, look in your owner's manual, or just drop by and we will be glad to show you how it works.

Your wipers are also key to keeping your windows clean. Making sure you have the proper washer fluid that is ready for the cold weather will also help you do this. Having a snow brush in the car with an ice scraper will keep you prepared for whatever happens.

Keeping your tires inflated properly and make sure you have good tread will help you with traction and control. A lot of the newer cars have great things like anti-lock brakes and traction control which help with the bad weather. But these systems work much better when you have the most grip you can with good tires.

At Automotive Magic, all of these things mentioned above are checked every time we service your vehicle because we want you to be safe while driving, especially during this time of year. If you would like to stop by we would be glad to check these things for you.

Automotive Magic Repair Shop

Save Money on Car Repair

New Jersey Winter Weather Auto Tips